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Hootsuite Buys Sparkcentral Hootsuite, a global leader in social media management, acquired Sparkcentral, a Hasselt, Belgium and New York City-based provider of a social and digital customer care platform. The amount of the deal was not disclosed. With the acquisition, Hootsuite will add Sparkcentral’s platform to their offering. Hootsuite is a social media management platform, created by Ryan Holmes in 2008.

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Our visionary SaaS platform for Digital Customer Service, referred to as the AMD (Asynchronous Messaging Distribution) platform , has developed into a well established SaaS platform in the global contact center technology space. Sparkcentral’s AMD coexists with a traditional ACD in the contact center and does not require any rip-and-replace. It is best-of-breed for anyone wanting to excel in digital customer care. It integrates seamlessly into the enterprise contact center by synchronizing all digital interactions with your CRM system, offering a 360-degrees view of the customer. 2021-01-06 · Sparkcentral, based in New York and Belgium, has raised $37.6 million in funding since its founding in 2011, according to Crunchbase data. Its most recent investment was a $20 million venture round in 2016 led by Limburgse Reconversie Maatschappij . With 2 billion active users worldwide, WhatsApp is definitely the most popular messaging app worldwide!

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Acquiring Organization: Hootsuite Hootsuite is a platform for managing social media programs across multiple social networks. Social media management platform Hootsuite announced Wednesday its acquisition of Sparkcentral, a customer engagement tool that enables one-on-one messaging via social channels. Financial terms of the deal were not disclosed.

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0 Social media management platform Hootsuite announced Wednesday its acquisition of Sparkcentral, a customer engagement tool that enables one-on-one messaging via social channels. Hootsuite is already strong in digital marketing, but not as much on the customer service side, and more clients began asking for those capabilities, Hungerford said. â€œOver the last year, the world changed and Vancouver-based social media management platform Hootsuite has announced its acquisition of New York- and Belgium-based Sparkcentral, a customer engagement tool … Hootsuite is a social media management platform, created by Ryan Holmes in 2008. The system's user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, Instagram, LinkedIn and YouTube. crunchbase data The Briefing: Udaan Raises $280M, Senti Bio Lands $105M, Starburst Data Gains Unicorn Status, And More Here’s what you need to know today in startup and venture news, updated by the Crunchbase News staff throughout the day to keep you in the know.

Financial terms of the deal were not disclosed. Subscribe to the Crunchbase Daily Sparkcentral, based in New York and Belgium, has raised $37.6 million in funding since its founding in 2011, according to […] Easy, efficient, engaged and personalized – Sparkcentral enables the future of digital customer engagement in every step of your customer journey. Make connections with your target audience seamlessly on any messaging channel. Get a demo. Digital Customer Engagement Platform. At Sparkcentral we enable you to improve your customer experience and at the same time increase your service operations efficiency. Our visionary SaaS platform for Digital Customer Service, referred to as the AMD (Asynchronous Messaging Distribution) platform , has developed into a well established SaaS platform in the global contact center technology space.
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January 7, 2021 2 min read Toluwalope The Sparkcentral Platform helps customer support teams manage large volumes of social inquiries in a streamlined and efficient manner. The platform pulls in the messages from these social channels and presents them to customer care teams via a secure agent console that automatically assigns the messages to the first available agent. 2021-01-06 · Sparkcentral is Canada-based Hootsuite’s 13th acquisition since being founded in 2008 and is its first since 2017, according to Crunchbase data.

社交客户服务公司Sparkcentral完成1200万美元B轮融资社交客户服务公司 Sparkcentral 已完成 B 轮 [本文参考以下来源：blog.rubikloud.com, crunchbase. com]. 8 Jan 2021 International Podcast Competition 2021 for aspiring Podcasters. Hootsuite acquires Sparkcentral and more updates from Crunchbase → Added, Sparkcentral Customer Engagement Platform, sparkcentral.com 7114, Management, Vendor Analysis, Active, Crunchbase, crunchbase.com.
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Sparkcentral’s AMD coexists with a traditional ACD in the contact center and does not require any rip-and-replace. It is best-of-breed for anyone wanting to excel in digital customer care.

Victress Capital, LLC LinkedIn

Founded in 2011, Sparkcentral … The Sparkcentral Platform helps customer support teams manage large volumes of social inquiries in a streamlined and efficient manner.

Sparkcentral has raised a total of $37.6M in funding over 4 rounds. Their latest funding was raised on Nov 18, 2016 from a Venture - Series Unknown round. Sparkcentral is funded by 11 investors. Jackson Square Ventures and Split Rock Partners are the most recent investors.